Health Center Director

Title: Health Center Director (full-time / exempt)
Location: Based at North Star Reach’s office in Ann Arbor, MI and camp facility in Pinckney, MI.
Reports to: Medical Director for support and guidance related to medical programming, and to the CEO for all other matters

Position Overview:

Are you an experienced pediatric nurse with a sense of adventure and infectious positive attitude (this is the only infection we want at camp) who wants to impact the lives of children with serious illness through the magic of camp? Do you enjoy singing silly songs and roasting marshmallows as much as treating bumps and bruises? If yes, you might be the ideal candidate for our full-time Nursing and Health Center Director position. We are searching for an energetic, organized leader who will help maintain a medically-safe environment for our campers and for our dedicated and inspired staff of volunteers. North Star Reach, located in Pinckney, MI, has a state-of-the-art health center which includes two exam rooms, two overnight/observation rooms, a treatment bay, a dedicated medication supply room, offices, laundry, and medical staff apartments.

The primary role of the Health Center Director is to be a positive-minded leader who ensures the safety, health and wellbeing of campers, family members, staff, and volunteers who are on site at North Star Reach during camp sessions. In conjunction with the Medical Director, the Health Center Director is a team player responsible for the direction of the Health Center, training and supervision of its volunteer staff, and the overall medical program. The Health Center Director is also required to assist in growing organizational awareness, camper and medical volunteer recruitment, reviewing camper applications and outreach to the medical community. The position requires a highly motivated strategic thinker who finds transformational work with children in the camp environment to be inspiring.

North Star Reach offers year-round life-changing programming with six week-long resident camps in the summer months, three Spring and four Fall weekend resident family camps, and other programs throughout the year. The Health Center Director is required to live on-site (furnished housing provided) when camp is in session.

Job Responsibilities:

Clinical

Manage all aspects of the routine functioning of the medical center while creating a reassuring and welcoming environment for campers and staff
Work with medical staff and volunteers to provide routine and emergent clinical care to campers and staff on site
Ensure medical staff and medical volunteers follow the North Star Reach medical policies and procedures for campers and camp staff
Schedule and direct 24-hour nursing coverage during camp sessions
Be available to provide and/or arrange overnight, on-call, and 24-hour backup coverage as needed during camp sessions and activities
Ensure confidentiality of all medical information and records
Ensure medications and procedures are administered properly. Maintain appropriate records of medication distribution and all medical treatments given and oversee medical staff in these duties
Coordinate transport of camper or staff to another health facility when medical needs arise
Schedule and obtain lab studies, arrange transport of specimens to appropriate laboratory and follow up on results to be reviewed
Communicate with appropriate camp program staff concerning campers’ diagnosis, care, and treatment needs
Manage supplies, equipment and medications in the health center to support campers and staff during programs at camp. Maintain inventory lists throughout the year, ensuring that all are in stock and working
Prepare and distribute medical equipment/supplies to program areas and cabins (ex: first aid kits, AED’s, etc.)

Administrative, Educational Skills, and Leadership

Supervise operations of the Health Center and medical providers working and volunteering at camp
Participate as a member of medical team and collaborate with Camp Director and Medical Director to ensure coordination of medical and programming activities
Direct the medical screening and acceptance of campers
Identify medical staffing needs and recruit sufficient medical volunteers for summer and weekend programs
Manage medical screening and acceptance of all volunteer and seasonal staff
Assist medical director with relationship building at hospital partners and referring agencies, including presentations to medical staff and volunteer recruitment
Assist in reviewing individual health status of campers and staff before and during camp sessions with follow up post-camp, if necessary
In coordination with Medical Director, Camper Recruiter, and Medical Specialty Team, develop, maintain and update lists of referring physicians, hospitals, volunteer organizations, and pharmacies and investigate, nurture and promote donations of medical supplies, equipment, and medications
Recruit, interview and hire nursing staff and volunteer nurses. Verify medical qualifications, coordinate volunteer and staff shift assignments while at camp, and provide regular and appropriate feedback to all medical personnel
Work with Medical Director on development and administration and annual review of all camp health policies (including standing orders, immunization policies, etc.).
Design, participate and implement medical staff training and orientation with Medical Director. Design and lead medical overview presentations for general program volunteers and for medical staff/volunteers on the disease processes and expected needs of the populations we serve
Ensure that the health center and health care at camp meets all applicable regulations and standards of the State of Michigan, OSHA, American Camp Association, and SeriousFun Children’s Network. Prepare for and host site visits from regulatory and accreditation agencies
Work with Program Team to develop and train staff on emergency preparedness plans
Maintain required federal and state records and reports regarding use of narcotics and restricted medications
at camp
Coordinate with Medical Director to develop the annual budget for the health center
Evaluate performance of medical staff volunteers, solicit feedback via surveys and prepare/submit reports from each session experience to Medical Director and CEO
Assist other camp staff in presentations for development, education and outreach activities
Attend clinical and Serious Fun conferences and seek out opportunities for ongoing clinical skill refresher training/practice
Support the overall organization and mission in any manner required

What you bring to the position:

Positive Leadership – setting an example, being a visible and energizing force in the Health Center and acting with integrity and compassion
Team Player – collaborating in a manner that fosters teambuilding and provides visionary direction for team members. Demonstrated ability to work effectively with administrators, physicians, peers and all members of the health care and program team
Strategic thinker – successfully operating in the presence of ambiguity; managing through influence and building an environment of trust
BSN degree and current licensure as a registered nurse in the State of Michigan
Current certification in PALS and BLS
Minimum of 3 – 5 years clinical nursing experience in pediatrics
Minimum of five years of experience as manager and leader
Clinical proficiency with medical procedures and equipment used at camp (IV access, central venous and port access, G-tubes and pumps, bladder catheters etc.)
Desire to live and work in a residential camp setting
Strong communication and organization skills
Good character, integrity, and ability to adapt to the camp setting
Enthusiasm, sense of humor, patience and self-control
Valid Michigan driver’s license and acceptable driving record
Willingness to travel throughout the state of Michigan and to surrounding states for hospital visits, outreach and recruitment activities
Acceptable state and federal criminal background check
Physical strength to lift/move equipment and supplies (up to 40 pounds), walk over 10,000 steps a day outdoors during summer camp sessions and climb one flight of stairs to non-handicapped accessible apartment (alternative ground level accommodations are available if needed).

Desired Qualifications:

Prior camp experience
ACLS certification
>7 years nursing experience within a healthcare setting
Working familiarity with Word, Excel, and Power Point

To apply, please submit a cover letter and resume to hr@northstarreach.org

Seasonal Activity Specialist

Position Overview: The role of a Seasonal Activity Specialist (SAS) is to lead and support fun, engaging, challenging and safe activities in program areas which promote the overall mission of North Star Reach. Seasonal Activity Specialists will work both independently and collaboratively and must demonstrate strengths in leadership, communication, positive youth development, integrity, adaptability, time management and enthusiasm.

To apply and see the full SAS position description (along with a listing of specific roles), visit our Seasonal Activity Specialist page.

Reports to: Program Director

General Responsibilities:

Living at camp from June to August (about 11 weeks, but you get time off between camp sessions)
Be an active member of creating and sustaining a positive, nurturing and respectful culture for campers, staff and volunteers
Develop and implement age/skill appropriate outcome-based programming and provide necessary instruction to campers and/or staff participating in activities
Responsible for the safety and supervision of campers and staff in activity areas and enforcing all rules and regulations
Know and adhere to policies and procedures in the camp manual to ensure physical, social and psychological safety of all campers and staff
Actively participate in and help facilitate day and evening programs as requested by Program Director
Maintain accurate inventory, care and organization of program supplies and equipment to ensure a financially responsible program
Provide fun and engaging substitute activities, where applicable, during inclement weather or unexpected down time
Play an active role in their assigned unit, spending time in cabins or with the group when possible, to support volunteers and provide positive role modeling
Attend staff meetings and perform other duties deemed necessary by the Program Director or other Leadership staff
Know and be well rehearsed in camp emergency procedure and take on situational leadership as assigned or directed

Minimum Qualifications:

At least 19 years of age
Desire and ability to work with children and adults outdoors
Ability to plan, supervise and facilitate an activity as assigned
Ability to observe camper behavior, assess its appropriateness, enforce appropriate safety regulations and emergency procedures and apply appropriate behavior-management techniques
Positive communication, leadership and support skills
Ability to deal with conflict resolution in a way to create positive results
Willingness to accept guidance and supervision
Acceptable state and/or federal criminal background investigation
Good character, integrity, and ability to adapt to camp setting
Ability to work independently and succeed while exercising good judgement, decision making and problem solving in an often-fast paced environment
Enthusiasm, sense of humor, patience and self-control
Ability to lift, carry, push and/or pull up to 50 lbs as well as physical mobility and endurance to tolerate standing or sitting for long periods of time based on job requirements
Must like moose (OK, not really, but it will help)
Availability to live on site for SAS Orientation beginning in June and during camp programming (room/board provided)

If you have any questions, please contact Colleen Triezenberg, North Star Reach Program Director, at colleen@northstarreach.org. To apply, see links to our online application on the Seasonal Activity Specialist page.

Camper Recruiter / Family Liaison

Title: Camper Recruiter / Family Liaison (full-time / non-exempt)
Location: Ann Arbor, MI, Pinckney, MI
Reports to: OutReach & Family Relations Director for Outreach, Education and Program Support Health Center Director for Applicant Admission

Position Overview:

If you have found yourself singing “Everything is awesome, everything is cool when you’re part a team,” then perhaps you are like The Special and can build an amazing camper recruitment strategy. As a member of our program team, you will educate, recruit and matriculate campers in identified pediatric medical condition groups through outreach and awareness, collaboration with partners, production and distribution of application and informational materials, communication with campers, parents and health professionals and coordination with camp program and medical staff. The Camper Recruiter / Family Liaison is the primary point of contact between North Star Reach and camper families throughout the year. As a part of your role, you will also support programming and psychosocial/behavioral health during camp sessions. This position requires working at camp (on site housing optional) during programs (summer resident camp and spring/fall family camps) and work out of our Ann Arbor office throughout the rest of the year). Occasional travel along with evenings/weekends are also expected for recruitment, fundraising and other events. A comprehensive benefits package (https://hr.umich.edu/benefits-wellness) is provided.

Management and strong organizational skills are vital to success in this role. This position will be primarily responsible for identifying, recruiting and directing liaisons at partnering health organizations in coordination with the Medical Director and Health Center Director. This involves everything from preparing and making presentations at events and partner organizations to working as an active member of the program team. The ideal candidate possesses an infectious positive attitude, makes others feel special, is willing to grow and learn, understands camp culture and can work autonomously with strong organizational and leadership skills. Familiarity with fundamental concepts of child development and behavior management is beneficial.

Responsibilities:

Manage the education, recruitment, processing, admission, communications, reporting and evaluation of campers and families to reach established program participation goals
Maintain camper and family database and communications
Support camper psychosocial and behavioral health at camp
Provide program and administrative support during on-site camp programming

Key Result Areas:

Develop and Implement year-round Camper and Family Recruitment Plan:

Outreach and marketing with partners to expand prospective camper base and distribute information. Increasing awareness of camp in relevant clinics and medical facilities for the recruitment of campers and potential volunteers. This includes attending events, designing flyers, brochures and materials needed for camp sessions/programs.
Give presentations to hospital partners, conferences, and other organizations to bring awareness of programs offered by North Star Reach.
Application processing including all communications with camper families, physicians, hospitals and partner groups.
Create a written recruitment plan focused on meeting participation goals for both returning and new campers
Support partner stewardship and reporting

Manage Camper Application Portal and Communications:

Maintain and update information in web-based databases ensuring accuracy and availability
Manage camper information including health forms, waivers and agreements
Update and track camper database and submit application materials for review.
Coordinate communications and correspondence
Conduct post camp evaluations
Provide seasonal and annual reporting

Coordinate Camper Arrival and Transportation:

With the health center director, organize group transportation to camp as needed including training of chaperones for remote camper check-in
Direct camper arrival and departure process

Share in the training, support and implementation of camper psychosocial and behavioral health management during camp:

Support the development and execution of a comprehensive training program
Provide camper behavior support and intervention resources for volunteers and staff

Administrative Duties:

Complete and submit all necessary and required paperwork
Compile and summarize camper data including enrollment, demographics and evaluations
Manage financial and in-kind resources
Participate as part of the program/medical team and represent North Star Reach at events

Required Qualifications:

Bachelor’s degree
Excellent computer skills including MS Office suite, web-based portals and database management experience
Public speaking proficiency
Experience in youth development, counseling or behavioral health
Capability to work independently while exercising good judgement, decision making, patience, persistence and problem solving
Ability to provide quality customer service as well as deal with conflict and challenge in a way to create positive results
Willingness to accept guidance and supervision
Desire and ability to work on-site during camp programming and work with children and adults in an outdoor environment
Valid Michigan driver’s license and acceptable driving record
Occasional daily and overnight travel along with evening/weekend hours
Physical strength to lift/move equipment and supplies (up to 40 pounds), walk over 10,000 steps a day outdoors during summer camp sessions and climb one flight of stairs to non-handicapped accessible apartment (alternative ground level accommodations are available

Background Screening:

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline:

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

To apply, please submit a cover letter and resume to hr@northstarreach.org

U-M EEO/AA Statement:

The University of Michigan is an equal opportunity/affirmative action employer.

SeriousFun Children’s Network Statement:

I authorize and consent to having North Star Reach contact my former SeriousFun Children’s Network supervisor or CEO to investigate or verify any information I have given or to discuss my background, past performance, or suitability for a position with the camp. This authorization is a waiver of all of my rights to bring any action for defamation, invasion of privacy, violation of any state or federal personnel file or privacy statute, or any other cause of action against North Star Reach, SeriousFun Children’s Network, or any employee or agent of North Star Reach or SeriousFun Children’s Network.