Health Center Director

Title: Health Center Director (full-time / exempt)
Location: Based at North Star Reach’s office in Ann Arbor, MI and camp facility in Pinckney, MI.
Reports to: Medical Director for support and guidance related to medical programming, and to the CEO for all other matters

Position Overview:

Are you an experienced pediatric nurse with a sense of adventure and infectious positive attitude (this is the only infection we want at camp) who wants to impact the lives of children with serious illness through the magic of camp? Do you enjoy singing silly songs and roasting marshmallows as much as treating bumps and bruises? If yes, you might be the ideal candidate for our full-time Nursing and Health Center Director position. We are searching for an energetic, organized leader who will help maintain a medically-safe environment for our campers and for our dedicated and inspired staff of volunteers. North Star Reach, located in Pinckney, MI, has a state-of-the-art health center which includes two exam rooms, two overnight/observation rooms, a treatment bay, a dedicated medication supply room, offices, laundry, and medical staff apartments.

The primary role of the Health Center Director is to be a positive-minded leader who ensures the safety, health and wellbeing of campers, family members, staff, and volunteers who are on site at North Star Reach during camp sessions. In conjunction with the Medical Director, the Health Center Director is a team player responsible for the direction of the Health Center, training and supervision of its volunteer staff, and the overall medical program. The Health Center Director is also required to assist in growing organizational awareness, camper and medical volunteer recruitment, reviewing camper applications and outreach to the medical community. The position requires a highly motivated strategic thinker who finds transformational work with children in the camp environment to be inspiring.

North Star Reach offers year-round life-changing programming with six week-long resident camps in the summer months, three Spring and four Fall weekend resident family camps, and other programs throughout the year. The Health Center Director is required to live on-site (furnished housing provided) when camp is in session.

Job Responsibilities:

Clinical

Manage all aspects of the routine functioning of the medical center while creating a reassuring and welcoming environment for campers and staff
Work with medical staff and volunteers to provide routine and emergent clinical care to campers and staff on site
Ensure medical staff and medical volunteers follow the North Star Reach medical policies and procedures for campers and camp staff
Schedule and direct 24-hour nursing coverage during camp sessions
Be available to provide and/or arrange overnight, on-call, and 24-hour backup coverage as needed during camp sessions and activities
Ensure confidentiality of all medical information and records
Ensure medications and procedures are administered properly. Maintain appropriate records of medication distribution and all medical treatments given and oversee medical staff in these duties
Coordinate transport of camper or staff to another health facility when medical needs arise
Schedule and obtain lab studies, arrange transport of specimens to appropriate laboratory and follow up on results to be reviewed
Communicate with appropriate camp program staff concerning campers’ diagnosis, care, and treatment needs
Manage supplies, equipment and medications in the health center to support campers and staff during programs at camp. Maintain inventory lists throughout the year, ensuring that all are in stock and working
Prepare and distribute medical equipment/supplies to program areas and cabins (ex: first aid kits, AED’s, etc.)

Administrative, Educational Skills, and Leadership

Supervise operations of the Health Center and medical providers working and volunteering at camp
Participate as a member of medical team and collaborate with Camp Director and Medical Director to ensure coordination of medical and programming activities
Direct the medical screening and acceptance of campers
Identify medical staffing needs and recruit sufficient medical volunteers for summer and weekend programs
Manage medical screening and acceptance of all volunteer and seasonal staff
Assist medical director with relationship building at hospital partners and referring agencies, including presentations to medical staff and volunteer recruitment
Assist in reviewing individual health status of campers and staff before and during camp sessions with follow up post-camp, if necessary
In coordination with Medical Director, Camper Recruiter, and Medical Specialty Team, develop, maintain and update lists of referring physicians, hospitals, volunteer organizations, and pharmacies and investigate, nurture and promote donations of medical supplies, equipment, and medications
Recruit, interview and hire nursing staff and volunteer nurses. Verify medical qualifications, coordinate volunteer and staff shift assignments while at camp, and provide regular and appropriate feedback to all medical personnel
Work with Medical Director on development and administration and annual review of all camp health policies (including standing orders, immunization policies, etc.).
Design, participate and implement medical staff training and orientation with Medical Director. Design and lead medical overview presentations for general program volunteers and for medical staff/volunteers on the disease processes and expected needs of the populations we serve
Ensure that the health center and health care at camp meets all applicable regulations and standards of the State of Michigan, OSHA, American Camp Association, and SeriousFun Children’s Network. Prepare for and host site visits from regulatory and accreditation agencies
Work with Program Team to develop and train staff on emergency preparedness plans
Maintain required federal and state records and reports regarding use of narcotics and restricted medications
at camp
Coordinate with Medical Director to develop the annual budget for the health center
Evaluate performance of medical staff volunteers, solicit feedback via surveys and prepare/submit reports from each session experience to Medical Director and CEO
Assist other camp staff in presentations for development, education and outreach activities
Attend clinical and Serious Fun conferences and seek out opportunities for ongoing clinical skill refresher training/practice
Support the overall organization and mission in any manner required

What you bring to the position:

Positive Leadership – setting an example, being a visible and energizing force in the Health Center and acting with integrity and compassion
Team Player – collaborating in a manner that fosters teambuilding and provides visionary direction for team members. Demonstrated ability to work effectively with administrators, physicians, peers and all members of the health care and program team
Strategic thinker – successfully operating in the presence of ambiguity; managing through influence and building an environment of trust
BSN degree and current licensure as a registered nurse in the State of Michigan
Current certification in PALS and BLS
Minimum of 3 – 5 years clinical nursing experience in pediatrics
Minimum of five years of experience as manager and leader
Clinical proficiency with medical procedures and equipment used at camp (IV access, central venous and port access, G-tubes and pumps, bladder catheters etc.)
Desire to live and work in a residential camp setting
Strong communication and organization skills
Good character, integrity, and ability to adapt to the camp setting
Enthusiasm, sense of humor, patience and self-control
Valid Michigan driver’s license and acceptable driving record
Willingness to travel throughout the state of Michigan and to surrounding states for hospital visits, outreach and recruitment activities
Acceptable state and federal criminal background check
Physical strength to lift/move equipment and supplies (up to 40 pounds), walk over 10,000 steps a day outdoors during summer camp sessions and climb one flight of stairs to non-handicapped accessible apartment (alternative ground level accommodations are available if needed).

Desired Qualifications:

Prior camp experience
ACLS certification
>7 years nursing experience within a healthcare setting
Working familiarity with Word, Excel, and Power Point

To apply, please submit a cover letter and resume to hr@northstarreach.org

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Volunteer Recruitment Manager

Title: Volunteer Recruitment Manager (full-time / exempt)
Location: Based at North Star Reach’s office in Ann Arbor, MI and camp facility in Pinckney, MI.
Reports to: Program Director

Position Overview:

Channel your inner Pied Piper (flute optional) as our full-time Volunteer Recruitment Manager, helping to build a cadre of talented and well-trained camp staff. Like a human GPS, you will guide new and returning staff through our application, screening, scheduling, and training process. In this role, your playful professionalism will be continually on display as the primary liaison and source of answers to frequently and infrequently asked questions. You will also show off your googlesque organizational and zuckerbergian technological aptitudes managing and maintaining our staff application portal and database. This position requires living on-site in furnished accommodations during camp programs (summer resident camp/spring and fall family camps) and working out of our Ann Arbor office throughout the rest of the year. Occasional travel along with evenings/weekends are also expected for recruitment, fundraising and other events. A comprehensive benefits package (https://hr.umich.edu/benefits-wellness) is provided by North Star Reach through the University of Michigan Health System.

The Volunteer Recruitment Manager engages community and collegiate resources to connect and interface with potential staff members to educate and evaluate their skills and abilities to supervise and support children in a camp environment. The ideal candidate possesses an infectious positive attitude, understands camp culture and values, and is a motivated team player with the ability to work autonomously and possesses strong leadership, organizational and motivational skills. Fundamental concepts of child development along with interactive training planning and delivery techniques are key resources and tools to be utilized.

Responsibilities

Manage the recruitment, screening, interviewing, hiring, processing, training, support, supervision and evaluation of volunteer program staff to ensure all positions are fully manned for family camp, summer camp and other program events
Maintain program staff database and communications
Updating policies and procedures to meet accreditation and licensing standards along with all local, state and federal regulations to ensure the physical and psychological safety of all campers and staff
Providing 24/7 support for campers and staff as required during on-site camp operations

Key Result Areas

Develop and Implement year-round Program Staff Recruitment Plan:

Analyze, evaluate and compare courses of action in the planning and execution of program staff recruitment and improvement of program offerings. Respond to participant experience and partner needs to achieve established staffing goals and quality outcomes
Create a written recruitment plan focused on meeting continually evolving program staffing needs with a qualified, trained and diverse population of new and returning staff
Coordinate program staff interview process including references and background checks
Manage program staff information including health forms, waivers and agreements
Coordinate program staff performance evaluations and assessments
- Coordinate staff appreciation, both during and after their camp session, and maintain contact throughout the year

Manage Staff Application Portal and Communications:

Maintain and update information in database ensuring accuracy and availability
Coordinate communications and correspondence
Provide seasonal and annual reporting

Share in the training, support and supervision of Camp seasonal staff and volunteers:

Development and execution of a comprehensive training program
Maintain staff manual and training materials
Provide supervision and serve as an advocate for volunteers and staff within the leadership team

Administrative Duties:

Complete and submit all necessary and required paperwork
Prepare and monitor annual budget and monthly program finance administration
Participate as part of the program leadership team and represent North Star Reach at events

Required Qualifications

Bachelor’s Degree
Experience recruiting, hiring, coordinating, supporting and supervising staff
Knowledge and experience with Microsoft Word and Excel/database and proficient internet navigation (including social media)
Capability to work independently while exercising good judgement, decision making and problem solving
Ability to deal with conflict and challenge in a way to create positive results
Willingness to accept guidance and supervision
Desire and ability to live on-site during camp programming and work with children and adults in an outdoor environment
Valid Michigan driver’s license and acceptable driving record
Occasional travel along with evening/weekend hours
Acceptable state and federal criminal background check
Physical strength to lift/move equipment and supplies (up to 40 pounds), walk over 10,000 steps a day outdoors during summer camp sessions and climb one flight of stairs to non-handicapped accessible apartment (alternative ground level accommodations are available if needed).

To apply, please send a cover letter and resume to hr@northstarreach.org.